Contact Us
We'd Love to Hear From You
Whether you have questions about our products, your order, shipping, or simply need crafting recommendations, our support team is always happy to help.
Customer Support
CottonLoops
Address
5409 Hillside Ave NW
Chetwynd, BC V0C 1J0
Canada
Phone
+1 (250) 788-6555
Website
cottonloops.shop
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (PST)
Saturday: 10:00 AM – 4:00 PM (PST)
Sunday: Closed
Need Assistance?
We're here to help with:
- Product recommendations
- Order status and tracking
- Shipping inquiries
- Returns and refunds
- Crochet & knitting product guidance
- General questions and customer support
Our goal is to respond to all inquiries within 24 business hours. Thank you for choosing CottonLoops, where every loop inspires creativity.